Regulators should look to such technologies as they continue to figure out how to make consumer data safer. We're helpless in this situation -- unable to understand exactly how and where our data is being stored. And unlike email and social media accounts, where stronger passwords and two-step verification systems help, there's no way consumers can rework the IT infrastructure of a major company like Anthem.
We're basically at their mercy.
More needs to be done to protect us.
Whether that's holding companies more accountable, as Henry suggests.
Or making this data worthless to criminals.
Otherwise, we're left to end conversations with security experts like this.
"Good luck with your stolen identity!" Litan told me.
And then we hung up.
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